Experience

March 2019 - Present

Suzy, New York, NY - Lead UX Designer

  • Senior UX Designer, 2021–2022; UX Designer, 2019–2021

  • Led multiple high-impact, end-to-end user research and feature design initiatives for an enterprise market research platform that have increased ARR by over 300%

  • Advocated for WCAG 2.0 accessibility compliance measures; helped secure multiple contracts worth $1MM+ since 2020

  • Increased efficiency of team output by mentoring junior and mid-designers in rapid prototyping and usability testing

  • Pioneered usability testing efforts and saved the company $100,000+ by advocating for user needs and solving the “right” problems through ideation, prototyping, testing, and iterations.

  • Spearheaded end-to-end research and design of a user verification initiative that increased user conversion by 33%, verifying a high-quality audience for a B2C survey rewards app (iOS/Android)

July 2015 - December 2019

Freelance, New York, NY - Independent Digital Designer

  • Increased visibility and audience engagement for 12+ clients across multiple industries through UX/UI and graphic design, content strategy, and video. Clients include: Irish International Business Network, Purple Mountain Media, MAP Digital, Wild Tomorrow Fund, Helping Other People, House of Ladosha, BrainBody.

July 2013 - July 2016

Smigin, New York, NY - Product Designer

  • As founding designer, oversaw all product design processes in a Lean environment for mobile language app that was ranked #1 for Education in 13 countries; also established brand voice and ensured cross-platform brand consistency. 

  • Produced and managed all creative communication to scale user base from 2k–85k users in 2 years (172% average monthly increase). Pitched and designed summer social media campaigns that increased Facebook user reach and engagement by over 200%.

Education

General Assembly, New York, NY - UX Design Immersive

Hamilton College, Clinton, NY - B.A. Creative Writing