Experience
March 2019 - Present
Suzy, New York, NY - Lead UX Designer
Senior UX Designer, 2021–2022; UX Designer, 2019–2021
Led multiple high-impact, end-to-end user research and feature design initiatives for an enterprise market research platform that have increased ARR by over 300%
Advocated for WCAG 2.0 accessibility compliance measures; helped secure multiple contracts worth $1MM+ since 2020
Increased efficiency of team output by mentoring junior and mid-designers in rapid prototyping and usability testing
Pioneered usability testing efforts and saved the company $100,000+ by advocating for user needs and solving the “right” problems through ideation, prototyping, testing, and iterations.
Spearheaded end-to-end research and design of a user verification initiative that increased user conversion by 33%, verifying a high-quality audience for a B2C survey rewards app (iOS/Android)
July 2015 - December 2019
Freelance, New York, NY - Independent Digital Designer
Increased visibility and audience engagement for 12+ clients across multiple industries through UX/UI and graphic design, content strategy, and video. Clients include: Irish International Business Network, Purple Mountain Media, MAP Digital, Wild Tomorrow Fund, Helping Other People, House of Ladosha, BrainBody.
July 2013 - July 2016
Smigin, New York, NY - Product Designer
As founding designer, oversaw all product design processes in a Lean environment for mobile language app that was ranked #1 for Education in 13 countries; also established brand voice and ensured cross-platform brand consistency.
Produced and managed all creative communication to scale user base from 2k–85k users in 2 years (172% average monthly increase). Pitched and designed summer social media campaigns that increased Facebook user reach and engagement by over 200%.
Education
General Assembly, New York, NY - UX Design Immersive
Hamilton College, Clinton, NY - B.A. Creative Writing